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Operations & Supply Chain Management
Summary
Learn how goods, services, and information flow efficiently in a global economy. This course covers the basics of operations and supply chain management, from procurement to logistics to inventory control. Learners explore concepts like lean operations, demand forecasting, and supplier relationship management. The course emphasizes cost efficiency, quality control, and strategic sourcing. Real-world examples from industries like manufacturing and retail help contextualize theory. It’s ideal for professionals involved in logistics, production, or process improvement who want to optimize operations and contribute to a leaner, more agile business model.
Description
This course explores the end-to-end flow of goods, services, and information through the lens of operations and supply chain management. Students learn how to design and manage systems that produce and deliver goods efficiently and cost-effectively. Topics include procurement, production planning, inventory control, logistics, and distribution. The course emphasizes concepts such as lean manufacturing, just-in-time delivery, and total quality management. Learners gain insights into global supply chains, vendor negotiations, and risk mitigation strategies in an increasingly interconnected world. Through real-world case studies and data-driven exercises, participants learn how to identify inefficiencies and implement process improvements. Sustainability and technology integration — such as automation and ERP systems — are also covered to highlight modern supply chain trends. This course is ideal for operations managers, procurement professionals, and business strategists seeking to optimize performance across the supply network.
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